Important Warning About Unauthorized Fraudulent Websites

FAFREES has recently discovered that multiple unauthorized websites, online stores, and third-party sellers are deliberately impersonating the FAFREES brand, including but not limited to:

• Using our brand name “FAFREES” without permission

• Copying our product images, technical descriptions, and marketing materials

• Creating misleading domain names that may cause consumers to believe they are official FAFREES websites

These actions constitute serious trademark infringement and consumer deception, and have already resulted in customer confusion, incorrect purchases, and after-sales disputes.

We hereby explicitly clarify that fafrees.com is NOT our official website and is NOT an authorized FAFREES sales channel. FAFREES has no affiliation, partnership, or authorization relationship with this domain or its operators.

✅ Our ONLY Official Website

Please be advised that the only official FAFREES website worldwide is:

👉 https://www.fafreesebike.com

This is the sole authorized online sales channel operated and managed directly by FAFREES.

❌ Unauthorized & Impersonating Domains

We hereby explicitly clarify that the following domain (and any similar variations) is NOT affiliated with FAFREES in any way:

• fafrees.com

FAFREES has never authorized, licensed, or partnered with the owner or operator of this domain.

Any website claiming to represent FAFREES outside of fafreesebike.com should be considered unauthorized unless confirmed in writing by FAFREES.

🚫 Risks of Purchasing from Unauthorized Stores

Purchasing FAFREES products from unauthorized or impersonating websites may expose customers to significant risks, including but not limited to:

• ❌ Products that are not genuine FAFREES bicycles or accessories

• ❌ Incorrect, incomplete, or misleading product specifications

• ❌ False discounts, fake promotions, or deceptive pricing tactics

• ❌ Delayed shipments, non-delivery, or inability to obtain refunds

• ❌ No access to official warranty coverage, spare parts, firmware updates, or technical support

• ❌ No eligibility for after-sales service, repair support, or safety assistance

FAFREES does not provide warranty, customer service, or liability coverage for any products purchased through unauthorized channels.

🛡️ Warranty & After-Sales Service Policy Clarification

Vänligen notera:

• Official FAFREES warranty, after-sales service, and technical support apply exclusively to purchases made through fafreesebike.com or officially authorized partners explicitly listed or confirmed by us

• Orders placed on unauthorized websites cannot be verified in our system

• FAFREES cannot intervene in disputes, refunds, or claims related to unauthorized purchases

🔍 How to Verify an Official FAFREES Store

To protect yourself and ensure a secure purchase experience, we strongly recommend that customers:

• Always verify the website URL before placing an order

• Purchase only from fafreesebike.com

• Be cautious of websites using similar names, domains, or logos

• Contact our official support team if you are unsure whether a store or promotion is legitimate

Our official customer support will be happy to verify authorized channels for you before you place an order.

⚖️ Legal Actions & Brand Protection

FAFREES is actively pursuing legal, technical, and administrative actions against unauthorized websites and trademark misuse, including:

• Domain abuse complaints

• Trademark infringement reports

• Platform takedown requests

• Cooperation with payment providers and hosting services

These measures are taken to protect our customers, our brand integrity, and consumer safety.

📩 Need Help or Verification?

If you have already encountered a suspicious website or are unsure whether a store is official, please contact us immediately via our official website:

👉 https://www.fafreesebike.com

Thank you for your vigilance, understanding, and continued support of FAFREES.

FAFREES Official Team